It is very easy
- Download the Skoonu app
- Generate a TAN
- Tell the restaurant your TAN and enjoy your meal
In the app, the most important thing is the TAN button in the main menu bar of the app.
With the TAN button you can create a transaction number (TAN), which you give to the participating restaurant. This way you can be sure that you receive this order in Skoonu dishes. If you order your meal via the website or app of a restaurant, simply enter the TAN as a comment, e.g.: Skoonu 5483.
The created TAN is valid for 15 minutes. If it is not confirmed by the restaurant within this period, then this TAN expires and you would have to request a new TAN.
On the homepage of the Skoonu app you can see the current status of your Skoonu order in real time.
When your food is delivered, you confirm the takeover of the dishes via the app. The return is also handled via the app.
In the app menu "Return", you can enter how many dishes you want to return.
Enter the TAN created in the restaurant where you want to return the dishes.
You can also return dishes of your friends and colleagues. To do this, confirm the TAN that your colleague created on his app in the "Accept" menu item, and the dishes are transferred to your virtual account and can be returned by you to a return point.